Last updated: 23 September 2026
This page explains when we refund a Get Published order, when we do not, and how to ask. It applies to the $67 one-time package. Free listings involve no payment, so nothing here applies to them.
The short version: if we have not published your listing yet, you can have your money back for any reason. If we have published it, the work is done and we do not refund it, but we will fix anything we got wrong. We never refund based on the results a listing produces, because those are not ours to promise.
1. What you are paying for
Get Published is a one-time $67 service. It covers:
- a listing in the directory, published within 48 hours of your submission;
- a written article about your product, published within 3 business days of your submission;
- featured placement for 30 days;
- dofollow links from both the listing and the article, which stay live afterwards.
It is a service, not a subscription. Nothing renews.
2. When we refund in full
- You change your mind before we publish. Ask any time before your listing goes live and we refund the full $67, no reason needed.
- We decline your product. If what you submit falls outside what this directory covers, we will say so and refund you rather than publish something that does not belong here.
- We fail to deliver. If we miss the timelines above for a reason on our side, and you would rather not wait, we refund in full.
- You were charged twice, or charged for an order you did not place.
3. When we do not refund
- After the work is published. Once your listing and article are live, the service has been delivered. We will correct mistakes (see below), but we do not refund completed work.
- Based on results. Traffic, signups, rankings and sales depend on your product, your market and search engines we do not control. We sell the listing and the article, never an outcome.
- Because the 30 days ended. The featured window is 30 days and is described that way everywhere before you buy. Your listing stays in the directory afterwards and keeps its link.
- When the information you gave us was wrong and we published it in good faith. Tell us and we will correct it.
4. If we got something wrong
Corrections are not a refund question, and they are free. If the listing or article contains an error, misdescribes your product, or the links are broken or pointing at the wrong place, tell us and we will fix it. If a fault on our side cut your featured placement short, we extend it by the time lost.
5. How to ask for a refund
Reply to your order confirmation email. That reaches us directly and already carries your order number, which is the fastest way for us to find the order.
Tell us the order number and, if you want to, why. You do not have to give a reason for a refund under section 2.
6. How refunds are paid
Refunds go back to the card or account you paid with. We cannot send a refund anywhere else. We aim to process an approved refund within 3 business days; how quickly it appears on your statement is up to your bank, and usually takes a further 5 to 10 business days.
We refund the full $67. There is no restocking or administration fee.
7. Chargebacks
If something has gone wrong, please write to us first. A chargeback opened before you have contacted us takes weeks to resolve and costs us a fee, where an email usually settles it the same day. We have never refused a refund that falls under section 2.
8. Your statutory rights
Nothing on this page limits any right you have under the consumer law that applies where you live. Where that law gives you a stronger right than this policy, that right applies.
9. Changes to this policy
If we change this policy we will update the date at the top. The version that applies to your order is the one published when you bought.
10. Related pages
See also our Terms of Service and Privacy Policy.